@JJ-Johnson Hi, The working mechanism of Tapo battery-powered cameras differs from the traditional wired Tapo cameras. Generally, the battery-powered cameras enter a sleep state when no events are...

@SPFun Hi, Unfortunately, we cannot change the email address associated with your TP-Link account (login ID). You can continue using your current login ID to post in the community, and I will notify...

@raven1991 Hi, can send me (@Solla-topee) your camera's MAC address via a private message?

@Evilbob1000 Hi, 1. If you stream the camera in the local network, the problem is usually not related to the ports, and there has been no new firmware released to the Tapo C520WS V1 recently. 2. In...

@Jjl290 Hi, We do not have the information about when the camera will be available in a specific region. It's recommended to go to your region's TP-Link official website and search for the camera...

@MaxTapo Hi, You can go to the Tapo app > Camera's Device Settings > Reboot Camera page to enable the "Auto Reboot" feature to see if it improves the situation. If not, please check: 1. Does the...