@PabloCostala Hi, The quality of the video clips stored on our cloud server is not limited by the camera's video quality settings. They will always use the maximum resolution supported by the camera...

@Carpet Hi, To achieve your desired usage scenario, please follow these steps: 1. Ensure your router is functioning and has an internet connection. 2. Set up the camera by following these...

@Baioan05 Hi, The new firmware of the Tapo C200 is not intentionally designed to push users toward using cloud or hub services. For the reported issue, please confirm the following information. 1....

@Kremmen Hi, Thank you very much for your feature request, and it's recommended to vote and leave your usage scenario on the thread "Home/Away Mode Shortcut/Automation Support" for evaluation. Best...

@BokeRocky Hi, Please confirm the following information for the reported issue. 1. What's the model number and capacity of the microSD card? 2. If you have a different SD card, please test if the...

@Nene99 Hi, Please confirm the following information for the reported issue. 1. What are the firmware and hardware versions of your Tapo C220? 2. Please check your phone's model number & OS version...