Forums/
Tapo Smart Camera
2025-05-28 06:38:53
@Bloodygoodbloke Hi, The new firmware that may solve the issue has been pushed to your camera, please update it via the Tapo app and check if it helps. Best Regards
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Forums/
Tapo Smart Camera
2025-05-28 03:37:50
@JesusM Hi, Please check if this article helps: Why does my Tapo camera automatically enable the Static IP option? In your situation, are your cameras connected to a third-party app/program via...
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Forums/
Tapo Smart Camera
2025-05-27 09:19:45
@house-of-dragon Hi, I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Best Regards
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Forums/
Tapo Smart Camera
2025-05-27 09:08:16
@BurakS Hi, The Tapo C220 V1 has a starlight sensor but not the V2. Best Regards
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Forums/
Tapo Smart Camera
2025-05-27 09:02:39
@Anderson1971 Hi, Please confirm the following information for the reported issue. 1. What's the MAC address of your Tapo C210? You can send me(@Solla-topee) the camera's MAC address via a private...
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Forums/
Tapo Smart Camera
2025-05-27 08:38:12
@Sotos1924 Hi, Do you see the "Pairing Failed" notification when configuring the camera? If so, you can refer to the following instructions to troubleshoot. What should I do if I fail to configure...
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