@BP01 Hi, Since you have contacted our tech support via email, if the problem happens again on the Tapo Trail app(version:3.11.112), it's recommended to collect the app log refer to the instructions...

@Dma162F Hi, On the camera's Live View > Playback & Download > Playback > SD card page, when you watch a video clip, you can tap the "Speed" button on the video's top right corner and then scroll...

@sid007 Hi, I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Best Regards

@MMBaz

@Dr-hope Hi, Thank you for the information provided via the private messages. The new firmware has been pushed to the other camera, please update it via the Tapo app and check if it helps. You can...

@MaddogLee Hi, Thank you for your feedback here. We certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about whether this feature can...