@OliviaM97 Hi, Typically, if you are streaming the Tapo camera's live feed through our cloud server, you may receive prompts to continue viewing after several minutes. In this situation, you can...

@Tomhenry Hi, Yes, the Tapo C410 V1 with firmware version 1.0.24 Build 250314 Rel.64184n supports Wi-Fi connection with Tapo Hub H200/H500 and stores video clips to the Hub. Best Regards

@newtapouser Hi, 1. Have you downloaded the Tapo app on your iOS or Android phone? Please send me the Tapo app version. 2. Is the Tapo C210 still showing online in the Tapo app? Or does it go offline...

@JurassicMark Hi, You can start a new thread on any Tapo product category page, and the moderator will help you. Best Regards

@HB-C210 Hi, First of all, thank you very much for your support of our products. In your situation, I suggest you return the Tapo camera to your retailer if possible and see if other camera products...

@Sams25 Hi, Please refer to this post to troubleshoot the issue. Best Regards