@Jayinw12 Hi, 1. If you have enabled the 2FA feature on the Tapo app, please go to the Me > View Account > Login Security >Trusted Devices page, then tap the ‘X’ on the side of the device you would...

@MartinKirk Hi, Please confirm the following information for the reported issue. 1. On the camera's Device Settings > Device Info page, tap the Wi-Fi icon, and please send us the RSSI value. 2....

@Jawz32 Hi, Thank you for your feedback here. We certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about whether this feature can come...

@ErtugrulKara Hi, Please help confirm the following information for the reported issue. 1. Is the camera subscribed to the Tapo Care service? Is there an SD card inserted into the camera? 2. Please...

@Thanalas Glad to hear your case is solved~

@CindyH Hi, You can refer to Q5 in the above article to know the meaning of the options on the Tapo C120's Night Vision page. Do you want the camera to turn on the infrared light all the time when...