@November-1964 Hi, Please confirm the following information for the reported issue. 1. What's the detailed model number of your SD card? 2. Please check the camera's hardware version or send...

@Thanalas Hi, The activity zones set for the Area Intrusion Detection do not work for the Person Detection type. In your situation, you may disable the Area Intrusion Detection and only enable the...

@Thanalas Hi, In your case, the following instructions may be helpful. How to reduce motion detections from rain, snow or insects, etc If you only want to detect a person when he enters a specific...

@newtapouser Hi, Regarding your comments: 1) The camera blinks red light when the Wi-Fi is unavailable to notify the user that the camera has a connection issue, and the blinking red light can't be...

@MVBM Hi, Typically, the camera will automatically switch between Day/Night mode according to the ambient light conditions when the Video mode is set to Auto mode. For example, if the camera does not...

@stoyan_mihov Hi, Do you have a problem factory resetting your Tapo C320WS? If so, please try the following steps. 1. Turn off the camera and wait for two minutes. 2. Remove the SD card from the...