@AlinBoy Hi, You can check if the following thread is helpful. What to do if my Tapo C520WS V2/Tapo C530WS V2 can't find the router's Wi-Fi during configuration? Best Regards

@Nodiaque Hi, If you are willing to cooperate to troubleshoot the auto-reboot issue, please list the troubleshooting you did and the results, and then help collect the camera log after the issue...

@pdu__ Hi, The REQ-XXXX is not a ticket ID, the ticket ID is in format TKIDXXXX. If you do not have the ticket ID, please send me(@Solla-topee) the email address you used to log in to the Tapo app...

@Ch4rv3l Hi, Thank you for the information provided. I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Best Regards

@bytex_de Hi, Thank you for the video and picture provided. I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Best Regards

@Kartsa Hi, I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Best Regards