@PaulTGG Hi, Thank you for your cooperation and support of our product, and hope you can enjoy the internet with the new camera. Best Regards

@piri84 Thank you for your cooperation. If you need further assistance, please feel free to reply to that email.

@Avdw Hi, I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Best Regards

@Zander75 Hi, Thank you for the MAC address provided. Since your camera is Tapo C520WS V2, there is currently no firmware for it. Please confirm the following information for further analysis. 1. Is...

@PhoenixIkki Hi, I have sent the instructions to you via a private message to collect the app log, please collect the log and send it to us for further analysis. Best Regards

360° All-Round Protection: Provides 360° horizontal & 130° vertical viewing range, eliminating blind spots. 1080P Full HD: Capture more details to make every moment shine. Color Night Vision: Capture...