@HighlandMT Hi, Please let us know the troubleshooting steps you have tried in the following instructions and testing results. Thanks to @HelpFixDecoApp and @Adam-ITComms for their suggestions on the...

@rickbutterfield Hi, Thank you for the information provided. I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. Best Regards

@PeterFA Hi， The v1.3.1 for the Deco BE65 V2.0 has been sent to you via a private message; please check if it helps with your situation. Regarding the new firmware release info for the BE65 V1.0,...

Wobblyman wrote @David-TP Is this available pubically yet for further testing ? Can you share the link? Thanks. @Wobblyman Hi, Which model, hardware, and firmware version are you referring to? Best...

@curiousbeaver78 Hi, The Deco BE65(SG) V2.0 uses special firmware that can't be upgraded to this beta version. Please pay attention to the firmware update info in the Deco app, and update the...

@Fabounnet @gjs123 Hi, We do not have the information on when the new firmware for the Deco BE65 Pro will be released. It's recommended to visit our official website and pay attention to the firmware...