@Jules_Roozenwat Hi, Please test if the Call or Talk feature is working on the Tapo app now. If not, reboot the camera, force close the Tapo app, and re-open it for a try. If the problem remains,...

Hi All, The problem has been solved by our team, please test if the Call or Talk feature is working on the Tapo app now. If not, reboot the camera, force close the Tapo app, and re-open it for a try....

@Larry94 Hi, You can refer to the instructions below to troubleshoot if your camera keeps going offline. What should I do if my Tapo smart device keeps losing connection or going Offline? Please...

@Vincenzo99 Hi, The problem has been solved by our team, please test if the Call or Talk feature is working on the Tapo app now. If not, reboot the camera, force close the Tapo app, and re-open it...

@Machakante Hi, 1. If you have subscribed to the Tapo Care service and the camera does not store the detection video clips on our cloud server, you can refer to the instructions below to...

@Andy_Mason Hi, Please confirm the following information for further analysis. 1. How do you judge if the patrol mode does not work? 2. Can you see the prompt message "Patrol Mode is on" on the...