@Delboyuk2508 Hi, 1. You can upload the video to your cloud server(such as Google Drive), generate a link to download it and send me(@Solla-topee) the link via a private message. 2. Please copy this...

@SergeL Hi, Thank you for sharing your experience. We have released the new Tapo app to solve the issue. You can try to uninstall the Tapo Trial app and go to Google Play to download and install the...

@greencfg Hi, I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Best Regards

@Chapi72 @SimonClark Hi, Please refer to this post to provide more information regarding your issue, and send me(@Solla-topee) your camera's MAC address via a private message for further assistance....

@Marlukac Hi, If the camera does not respond to the reset operation, you can contact your retailer or our local team to check if the camera is under warranty. Best Regards

@herman_s Hi, glad to hear your case is solved. Thank you for sharing your experience.