Forums/
Tapo Smart Camera
2025-03-27 08:51:38
@herman_s Hi, Typically, you can refer to the instructions below to troubleshoot if you can't control the camera remotely. What to do if I can't control my Tapo cameras on the Tapo app? In your case,...
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Forums/
Tapo Smart Camera
2025-03-27 08:37:28
@Marlukac Hi, You can refer to Case 2 in the following instructions to troubleshoot. What to do if my Tapo Camera gets bricked after a firmware update? Best Regards
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Forums/
Tapo Smart Camera
2025-03-27 08:33:55
@Luca82 Hi, Typically, after you change the camera's Detection and Alarm settings, they won't revert back automatically. In your situation, please go to the Tapo app > Cameras tab > Home/Away mode to...
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Forums/
Feature Requests
2025-03-27 08:15:08
@Bat-n-Ball Hi, Thank you for your feedback here, and it's recommended to vote and leave your usage scenario on this thread "grant/deny permissions for a shared device" for evaluation. Best Regards
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Forums/
Tapo Smart Camera
2025-03-27 07:55:57
@Ansis Hi, On the Tapo app, please go to the camera's Device Settings > Advanced Settings > Display Settings page, select the Compatible Mode, and then check if you can watch the video recordings...
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Forums/
Tapo Smart Camera
2025-03-27 06:29:44
@Donski Hi, Could you please send us a video explaining that "I can move it to the position I want on the app as long as I don't go to the centre position."? *You can upload the video to your cloud...
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