@vande012 Hi, Could you please send us a picture of the camera's live view page showing the reported issue after the firmware update and a picture of the camera's live view page in the same...

@Marcelocds Hi, Your camera is updated with the new firmware. You can monitor the camera for some time and reply if you need further assistance. Best Regards

@Hamahmi Hi, For the Tapo C510W V1, the resolution of the video recording stored on the inserted SD card is fixed at 2K, and you can change the streaming resolution on the Tapo app > camera's Device...

@Ingo89 Hi, For the Tapo C410 with the new firmware installed, what do you mean by "can't reach the camera sometimes when no movement is detected for a longer period of time"? What's the LED status...

@Gentletom Hi, 1. What's the hardware and firmware version of the TD25? Could you please send me(@Solla-topee) the doorbell's MAC address via a private message? 2. How do you confirm that TD25 uses...

@Blund Don't worry~ please feel free to contact us if you need assistance.