@Satya28 Hi, 1. Please ensure the Tapo app and the camera's firmware version are up to date. 2. You can refer to the instructions below to troubleshoot if the problem remains. What should I do if I...

@Arthur_Jeffs Hi, If you want to share your Tapo camera with another TP-Link account, please refer to the instructions below. How to share my Tapo Smart Devices with my family? If you have a problem...

@Vinayagarwal112 Hi, You can refer to the instructions below to troubleshoot if your camera keeps going offline. What should I do if my Tapo smart device keeps losing connection or going Offline? If...

@TerrenceHuang Hi, You can refer to the steps in this post to troubleshoot the reported issue. Best Regards

@Patrices Hi, Do you have a Tapo C220 or a doorbell camera? If you have a doorbell camera, what's the model number of it? Are you using the Video Call feature of the camera or the Talk feature to try...

@adrianwxn You are welcome!