@adrianwxn Hi， 1. What's the third-party app you used to stream the camera? Can you stream the camera's live feed on the third-party app? 2. Can you Pan & Tilt the camera on the Tapo app? Best Regards

@Kenris Hi， Please confirm the following information for the reported issue. 1. On the Tapo app > camera's Device Settings > Video & Display > Video Quality page, which option have you selected？ 2....

@Blund Hi， You can check if the following instructions are helpful. If the problem remains, please send us a picture of the camera's live view page. What to do if the Tapo Camera image color is...

@Nilda_Suarez14 Hi， 1. Please check if there is something on the camera that prevents the camera from Pan. 2. If not, try to turn off the camera and turn on it, then check if the camera will pan &...

@_RA Hi， On the Tapo C200's live view page, please check if you have selected the Night mode rather than Auto or Day mode. If so, change the video mode to Day mode or Auto mode when the ambient light...

@Fernango Hi， Tapo C200 can connect to a 2.4G Wi-Fi network to go to the internet. If the TL-MR110 is configured successfully and able to provide an internet connection, the Tapo C200 can connect to...