@HarryTimtim6 Hi, The playback storage time has a relation with the camera settings, use a Tapo C200 with 4 days playback storage time and a Tapo C200 with 10 days playback storage time for...

@Poppyseeds Thank you for sharing your experience.

@Wouter_D Hi, Do you mean you failed to establish the Onvif connection with a third-party app after upgrading the firmware? If so, you can refer to the instructions below to troubleshoot. What can I...

@Moto1 Hi, 1. What's the model number of your router? Please describe your network diagram. 2. Please refer to the instructions below to collect the camera log on the problematic camera for analysis....

@Hallnoone Hi, If you can't turn on/off the camera's privacy mode via the Smart Action > Automation feature, please confirm the following information. 1. Please describe the usage scenario you want...

@tapo-user-C120 Hi, Thank you for your feedback and feature request, I'll log it and forward it to the related team for evaluation and improve our product. If the issue related to the person...