@Harish_Tapo Hi, You can check if the following instructions will be helpful in your case. What should I do if my Tapo smart device keeps losing connection or going Offline? Please confirm the...

@Oleg-123 Hi, You can check if the following steps are helpful. 1. Turn off the camera, wait for two minutes, remove the SD card from the camera if there is one, connect the camera to the original...

@ArjunPrasad Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about whether this product...

@Moto1 Hi, You can refer to the instructions below to troubleshoot if you fail to establish the Onvif connection. What can I do if fail to stream the Tapo camera via the RTSP/ONVIF protocol? Please...

@WSC4 Hi, Do you mean when you press a notification (such as a motion-detected notification), other notifications on the phone will not be cleared, but if you press a person-detected notification,...

@46r Hi, As you can see in the "How to share my Tapo Smart Devices with my family" guide, the shared account can currently use the camera's Pan & Tilt feature, and there is no feature to restrict its...