@damk Hi, Currently, there is no new firmware for the Tapo C500 to improve the audio quality. We suggest referring to the following steps to troubleshoot. 1. Make sure that there are no obstructions...

@nikos_palatz Hi, For the reported issue, please confirm the following information. 1. Send me(@Solla-topee) the MAC address of your camera via a private message. 2. Can you send us a video showing...

@MakoXV Hi, Please update the Tapo C320WS's firmware to the latest one and check if it helps. If you have a Tapo C320WS V1 and the firmware is the latest one(v1.3.11), we suggest waiting for the new...

@vbhatna Hi, What's the model number of your router rather than the camera? You can check if it's able to set a 2.4G guest network on your router. If so, factory reset the camera, connect it to that...

@Stirliz Hi, You may try to store the video recordings as this post. Best Regards

@panda11 Hi, I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Best Regards