@ALT01 Hi, The Tapo C500 is a camera powered by a DC adapter, and it can't work with the Tapo A200. You mentioned that our website shows that all Tapo cameras are compatible with the Tapo A200, would...

@KRANTHIDSK Hi, If your camera has a disconnect issue, please refer to the instructions below to troubleshoot. What should I do if my Tapo smart device keeps losing connection or going Offline? If...

@gizmo19900 Hi, If you want to copy the entire amount of videos from the SD card inserted into your camera, it's recommended to connect the SD card to your PC and then copy the effective video...

@juuu Hi, Currently, the Tapo battery-powered cameras do not support the 24/7 recording feature. If you need to record videos all time, it's recommended to buy a camera powered by a power...

@Diman1 Hi, Tapo cameras do not have the feature to send offline notifications when they lose power or internet, however, you can see whether the camera is offline or not after you log in to the Tapo...

@Kevlar1 Hi, 1. Do you mean when the Tapo C320WS works in the Night mode and selects the Full-color mode or Smart mode, the camera keeps staying on Infrared mode, and the spotlight won't turn on? 2....