@Kyle939 Hi, After you change the password of the TP-Link account, you can use the Tapo app as you want, and reply to us if there are any updates. Best Regards

@erbs0r Hi, Your problem seems different from the one reported on this thread. It's recommended to start a new thread with the following information for further assistance. 1. The model number and...

@Niennasill

@Luisanpt Hi, If you have a TC70 V5, the latest firmware version is 1.1.4 Build 241219 Rel.57752n rather than 1.4.0. Since the new firmware 1.1.4 Build 241219 Rel.57752n is being released gradually,...

@ViejaVisillo Hi, If one of the Tapo C210's Alarm feature does not work, please send us the following information for check: 1. A picture of the camera's Device Settings > Detection page. 2. A...

@FCEGMORE Hi, Typically, the firmware update process won't take so long time. Please force close the Tapo app, reopen it, and check if the camera has updated firmware successfully. Please confirm the...