@Ingo89 Hi, If the problem remains, please confirm the following information for further analysis. 1. Led status on the camera when it's offline. 2. The model number of your Wi-Fi router and the...

@curh Hi, You can refer to this post to troubleshoot and provide us with the detailed test results if the problem remains for further analysis. Best Regards

@10Ney Hi, Typically, the Tapo C520WS can be controlled locally and its Detection and Local Recording features continue working when the camera is connected to a Wi-Fi router but loses internet...

@Anonymous_ Hi, Currently, we do not have another app for managing Tapo devices. In this case, thank you for your feedback here, we certainly appreciate your feedback and feature requests. I'll log...

@Kittyuk Hi, The Tapo C425's new firmware v1.2.24 is being released gradually so some Tapo C425 can't detect it. We suggest waiting patiently for the official firmware to be released to your other...

@10Ney Hi, After the camera is configured successfully and connected to the internet, you can control it locally and remotely. However, if you block the internet to the camera on your router, but the...