Forums/
Tapo Smart Camera
2025-02-08 11:58:42
@RoomCamera Hi, The Tapo C200 does not support the 5GHz Wi-Fi network and supports the 2.4G Wi-Fi only. If your router provides a 5G Wi-Fi network only, the camera can't work with it. Best Regards
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Forums/
Tapo Smart Camera
2025-02-08 11:54:50
@Menhem Hi, The Detection, Recording, and Notification features on the camera are independent features. If you do not want to receive notifications from a camera when it detects events, on the...
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Forums/
Feature Requests
2025-02-08 11:46:26
@Al3xis Hi, Do you want to receive a "missed call" notification on your phone even if other phones have answered the voice video call when someone presses the doorbell camera? It would be appreciated...
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Forums/
Tapo Smart Camera
2025-02-08 11:41:18
@JacobAL Hi, 1. Please ensure the Tapo app is the latest one. 2. Try to reboot the camera, ensure the LED on the camera is solid green, and you can control it remotely. 3. If the camera has no other...
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Forums/
Tapo Smart Camera
2025-02-08 11:30:05
@mosndup Hi, Currently, there is no option to change the length of the detection video clip. Typically, if you store the video clips on the SD card inserted into the Tapo C220, the length of the...
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Forums/
Tapo Smart Camera
2025-02-08 11:18:52
@fb78 Hi, You can refer to Case 2 in the below instructions to check if it helps. What to do if my Tapo Camera gets bricked after a firmware update? If the problem remains, you can contact your...
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