@Ryond Hi, The causes of the problem vary in different camera settings and usage scenarios. We need to confirm the specific camera settings and usage scenarios to locate the specific cause of the...

@VladCristian Hi, I have escalated your case to the tech team and they will contact you via email. Please wait patiently. Best Regards

@Talb Hi, 1. We do not have the instructions to downgrade the firmware. Usually, we will release new firmware to help solve the problem if it's confirmed caused by the firmware. 2. In your situation,...

@LukeTAPO Hi, Currently, our Tapo cameras do not support the feature to turn on/off the privacy mode or change other settings via URL. Best Regards

@Francesco58 Hi, On the Tapo app > Home tab > Bell icon > your camera page, if you want to delete the received notifications, please tap the Edit icon at the top right corner, select the...

@Glopher Hi, On your Google Home app, you can go to the Devices page, tap the Tapo camera, and turn off the Voice notifications feature, then check if the Google devices will announce when receive a...