@VictorMTTZZ Hi, The new firmware has been pushed to your camera, please update it via the Tapo app and check if it helps. Best Regards

@seethecat Hi, If your problem is that there are no detection video thumbnails under the timeline on the Tapo C200 V1's Playback & Download > Playback > SD card page, this situation is normal because...

@Robintes Hi, Typically, if the camera has a stable internet connection and there is no power outage during the upgrade process, the upgrade can be successful. Do you have 7 Tapo C310 working and get...

@Robintes Hi, Cutting off the power to the camera when updating the firmware may make the camera become brick. In this situation, you can check if Case 3 in the below instructions will help you. What...

@kulot29 Hi, 1. You can try to remove the SD card from the camera, insert it back, and check if it helps. 2. If the problem remains, try to remove the SD card from the camera, connect it to your...

@WhatIsGoingNo Hi, Thank you for reaching out and sharing your feedback. We truly appreciate your patience and understand your disappointment regarding the delayed release of our new night color...