@Mufasa_3112 Hi， Thank you for sharing your experience. Best Regards

@iantresman2 Hi， 1. The shared account can't stream the camera locally, and it can only stream the camera via our cloud server. 2. On your second device, you can try to stream the camera locally if...

@Outdoor_cam Hi， If the camera is offline on the Tapo app, it's unable to control it remotely. If your camera keeps going offline, please refer to the instructions here to troubleshoot. Best Regards

@CuisineResto Hi， When you reset the camera, does the LED change from flashing red to flashing green and then don't change anymore? And the LED stays flashing green all the time? If so, you can...

@StefanSP Hi， Thank you for your sharing and updates. If you have further questions, please feel free to email our tech team. Best Regards

@vkardell Hi， If the Static IP is enabled on the Tapo C320WS, please check if the IP, mask, gateway, and DNS are configured correctly. You can send us a picture of the camera's IP settings page. And...