Hi All， For the Tapo C510W and TC41, we currently have plans to optimize the mechanism for saving video recordings on the SD card. An official firmware update with enhancements will be released in...

@Dunxy Hi, If you want to try the new firmware, refer to the tips here. Best Regards

@Mufasa_3112 Hi, Please send me(@Solla-topee) the MAC address of the Tapo C200 via a private message. Best Regards

@yotsuba Hi, 1. What's the model number of your router? Please confirm your router provides a stable internet connection for your devices. 2. Enable a separate Wi-Fi network on your router for the...

@StefanSP Hi, 1. If your mesh system has features such as fast roaming and mesh technology switch, turn them off for a try. 2. When the Tapo C410 has an issue, what LED status on it? Is it...

@yotsuba Is the LED on the camera always orange? When the camera is online on the Tapo app, is your phone connected to the same Wi-Fi as the camera? If so, disable the Wi-Fi on your phone, and using...