@Tp-fanboy Hi, The Tapo cameras, except for the battery-powered cameras, support the RTSP/Onvif protocol. You can refer to the instructions below to connect the camera to VIGI NVR via RTSP/Onvif...

@NWKid Hi, You can upload the videos and screenshots to your cloud server(such as Google Drive), then generate a link to download them and send me the link via a private message. If you do not have a...

@Dolsot Merry Christmas!

@Ashtonorr Hi, Please reboot the doorbell, remove the inserted SD card from the doorbell if there is one, and try to press the reset button for 10 seconds to factory reset the doorbell. If the LED...

@GoranJ3179 Hi, 1. On the camera's Live View page, please set the Video Mode to Auto. Then check if the image at night time will be normal or not. Usually, the nighttime image is in black & white...

@Kurt80 Hi, You can try to factory reset the camera and reconfigure it, then check if the case will be solved. Best Regards