@adelphiaUK Hi, 1. Generally, if your camera is configured Wi-Fi connection successfully, once the camera is connected to an internet cable, the wired connection will work. In your case, please help...

@soupn2 Hi, The cable on the camera can't be dismantled, otherwise, the camera will be void of warranty and may not work fine. The Tapo C50WS is an outdoor camera and has Waterproof Accessories in...

@MattC_UK Hi, Thank you very much for the information provided. I have forwarded the case to the tech team and they will follow up on this case via email. Please wait patiently. Best Regards

@Lee247365 Thank you for sharing your experience.

@MarioInJapan Hi, The detection algorithms on the camera is able to identify human beings in such conditions. Best Regards

@Prajakat Hi, On the Tapo app > Camera's Device Settings > Device Info page, please double-check the camera's MAC address and check if your problem is the same as the following one. Tapo C210...