@hunyadis Hi, 1. If your router TL-MR 6400 does not have internet after you insert a SIM card into the router, you can contact your SIM card provider and start a new thread here for further...

@MarcusMars Hi, Currently, there are different firmware versions are being released for Tapo C520WS, so the firmwares of your cameras are not the same. The latest firmware version of the Tapo C520WS...

@morggan Hi, Our Kasa app is for free, and you can download it from App Store on an iPhone. The "In-App Purchase" means that you can buy extra content or subscriptions inside the app, for example,...

@GVig Hi, The new firmware(1.3.1 Build 241030 Rel.54322n) has been pushed to your camera, you can update it via the Tapo app and check if it helps. Best Regards

@EricTsai Hi, As the new firmware is being released gradually, it's normal that some cameras detect the new firmware while others do not. If your cameras are functioning well, it's suggested to wait...

@JustCallBen Hi, It means that we pushed the firmware to your camera manually one by one through the cloud server after you sent us the camera's MAC address, and then you can update it via the Tapo...