@wpc09 Hi, If your solar panel has never dropped, you can contact your retailer or our local team to check if it's under warranty. Best Regards

@Odder Hi, You can also reboot the camera and check if it helps. Where did you see the error message "Request error"? Would you please send us a picture of it? When did the problem start to happen?...

@Melon-Head Hi, Typically, you can refer to the instructions below to troubleshoot the offline issue. What should I do if my Tapo smart device keeps losing connection or going Offline? 1. Please send...

@roger57 Hi, Typically, you can refer to the instructions below to troubleshoot if you can't control your device remotely. What to do if I can't control my Tapo cameras on the Tapo app? In your...

@Louai1977 Hi, You can refer to the instructions below to share your camera with your family. How to share my Tapo Smart Devices with family Best Regards

@Fthomaz Hi, According to the information you provided, we have made some changes to solve your problem, and you can enjoy the device now. Please have a check. Best Regards