@Regisb Hi, 1. What's the LED status on your camera? 2. You can try to turn on a hotspot Wi-Fi on your phone, factory reset your camera, reconfigure it with a different phone, connect it to the...

@redozer Thank you for sharing your experience~

@SB-123

@seventy_four Thank you for your patience and support of our product.

@NLanatta93 Hi, The LED status is abnormal when the camera is working fine. It's recommended to check the MAC address on the camera and check the camera's MAC address on the Tapo app to confirm you...

@Kemalism Hi, You can refer to the instructions below to troubleshoot the reported issue. What to do if I can't control my Tapo cameras on the Tapo app? If the problem remains, please confirm: 1. The...