@elliotcz97 Hi, Since the new official firmware of the camera is rolling out gradually, it's normal that some of the cameras can't detect the new firmware now. Please wait patiently, once the new...

@KAFE Hi, You can refer to the instructions below to troubleshoot if your camera fails to link with Alexa. Cannot make my TP-Link smart devices work with Alexa If the problem remains, please confirm:...

@HansJurgenPeter Hi, Currently, it's unable to turn on/off the camera's notification feature via the smart action>automation feature. However, on the camera's Device Settings > Notifications page,...

@Joe194B

Hi All, The latest official firmware(v1.0.11) is fully rolled out now, and you can update it via the Tapo app. How to update the firmware of the Tapo devices on the Tapo App? If you can't see the new...

@SB-123 Hi, Please refer to the suggestion here. Best Regards