@partycity Hi, Typically, changing the mobile phone won't affect the Tapo Care service. If you can't see the Tapo Care service on your phone after changing the mobile phone, it may be you have not...

@seventy_four Hi, Currently, the TC82 supports WPA/WPA2-PSK security type and does not support WPA3-PSK. If your router supports the WPA2/WPA3-PSK security type, you can select this option for a try....

@GlennM Hi, 1. With the camera powered on, please press and hold the WPS/Reset button for 10 seconds until the System LED turns off. Then release the button and wait for the camera to reset to its...

@TT33GFC Thank you very much for your feedback~

@TT33GFC Hi, Our tech team made some changes a while ago to address this issue. Please try the suggestions here again and check if they help. Best Regards

@cocossyu Hi, For your problem, please refer to this post. Best Regards