@henhen59 Hi, Thank you for the information provided. We are aware of the discussions in the community; however, at this point, we cannot rule out the possibility that the SD card itself is the...

@JenniferRidgway Hi, In your situation, you may contact the local support team to confirm if they can provide the Tapo C325WB V1 as a replacement. Best Regards

@NielsvdP Hi, You can visit the Tapo D235's Specifications page on our official website to see the detection types it supports. Usually, if the Notification feature is enabled on the Tapo D235, you...

@Customer0 Hi, Thank you for your explanation. I'll record your requests and case details, then forward them to the product team for evaluation. Best Regards

@MikaCH Hi, The reported phenomenon is associated with specific hardware and firmware versions. For the detailed information, please refer to the thread below. Tapo C200 V3 & TC70 V3, going offline...

This Article Applies To: Tapo C200 V3 TC70 V3 Phenomenon Description: Tapo C200 V3 & TC70 V3 are going offline after upgrading to the latest firmware ver 1.4.3, and the camera can't be configured...