@elPiotr Hi, We do not have this information. However, if your camera with the old firmware is working fine, you can keep using it until the camera detects the new firmware on the Tapo app. Best...

@redozer Hi, Thank you for the sharing. You can have a try, but I'm not sure if this method will work fine. Best Regards

@Marelo Hi, In this situation, you can send me(@Solla-topee) the "Forum ID 709432+camera's MAC address" via a private message, and I'll send the new firmware to the camera to solve the reported...

@Dan_007 Hi, From the pictures you sent, I think the problem may be related to the recording settings. 1. From 7:00 AM to 10:00 AM on Oct 10, 2024, whether there are no video recordings stored? 2. If...

@jonjo Thank you for your cooperation~

@Corpski Hi, thank you for sharing your experience