@Sean69 @misterf57 For the hard drive relevant cases, i recommend reaching out to the technical support team directly for assistance. Contact Technical Support

Venkatesh1986p wrote @Fredrik66678 I am getting same issue. My C410 version is different 1.0.24 build 250314. Not able to connect hub. @Venkatesh1986p Make sure the camera and the hub are connected...

@jbc7 @ValentinMTL @GervaisdeM I learned that there is a new firmware available that optimizes KS220M's performance. It should help resolve this issue. If you would like try it out, send me the Mac...

@DisasterMaster We appreciate your feedback. I'll forward it to our relevant team to review it.

@Johnpigg What's the new version? And the number of previous version?

@lisulong74 What error did you receive? This article should be helpful for you, take a look. What should I do if I fail to configure the Tapo devices