@Ahmeditman Check the troubleshooting suggestions here. What should I do if my Tapo Sensors or Buttons won’t connect to my Tapo Hub?

@DeathOfRats The network source for both Tapo D235 and C460 is router 2.4GHz WiFi. They're not Tapo SubGHz devices, so they cannot be configured under the hub directly. You will need to add them as a...

@Snuggsy06 Tapo app or the Tapo hub does not support KE100. To install it, a KH100 hub is required.

@Adamingham We're not sure about the official release. You can follow the product's new firmware release for the latest updates. For this model, a beta firmware is available for early access. Check...

@Nightstalker199 Are you using the owner account? If you don't see the Map Backup & Restore feature option, how did the 'fail to backup' error get triggered? When saving a new map?

@Perrcla To use the migration feature, the sub-device's firmware should also support it. If there are no devices listed, that means the sub-devices under this hub do not support migration feature...