@dana_datadog-1 For your case, i would recommend reaching out to the local technical support team to see if they have any ideas about this situation and perhaps some suggestions, as this is something...

@SecCamFan No such problem on my devices either. I recommend submitting an app log for further analysis. Send an email to support.forum@tp-link.com, and include the following information: Subject:...

@Pneil The detection feature is not activated while the camera is moving. If you need the camera's detection area to be locked on a specific angle for particular regions or objects -- no detection if...

@SJH21 What's the hardware version of your Tapo C425? The anti-theft alarm feature is available for the V2 devices, not for the V1.

@Adrienb01 Which detection features are enabled on your camera? Based on your description, it seems that not only are the detection features turned off, but the related settings (detection area,...

@mightymighty For a battery-powered camera, its detection and recording features start only when the camera is awakened. The camera wakes up when its PIR sensor detects heat changes, or when someone...