@hhh3 To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. If the email you used to register for the TP-Link community is not your...

@Timsp Make sure the doorbell's notification feature is enabled: Device Settings > Notification > Activity Notification. If it is on, then double-check the schedule settings. Ensure notification is...

@Pradhushi Did you use a brand-new battery? If the battery is already low, it can indeed be drained quickly in a short period. How often did the sensor get triggered?

@Vi1990 Beta firmware has been sent to your device, you may check it later in the Tapo app and perform the update.

@mrtim I guess you're referring to the Kasa Care service? This is a paid service for Kasa cameras only. This service is not relevant to other types of products, including the geo-fencing feature....

@Castiger Many features require the doorbell to be connected to the cloud server to function correctly, such as remote management (watching live streams or controlling the device), receiving...