@Ene_76 Can you share more details here? What exactly happened? Any error?

@djnattyd Try to restart the camera, see if it helps. >>Press and hold the Power button for 3 seconds to turn on or off the camera If the problem persists, collect a log from the camera and contact...

@Intecofreds To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. If the email you used to register for the TP-Link community is...

@Zanvetto When using a 5V 2A charger, it takes approximately 5.5 hours to fully charge the camera. If the charger you used has a lower output, it will take longer. What's the output of the charger...

@tapotiger Thank you for your update, i'm glad to hear that the problem is solved!

@Ricliz Please make sure there is enough space left for the dock, remove obstacles if any. What to do if Tapo robot vacuum can't return to the charging dock? After starting the cleaning, do not move...