@Repost What error did you receive? Check the instruction below to make sure the operation was done correctly, if it still fails, refer to the troubleshooting guide. How to connect my Tapo smart...

@trooper1489 How's the hub connected to the router? Wired or wireless? If it was wirelessly connected, try to switch it to ethernet connection, then monitor its performance. Could you clarify the...

@nilava You may raise your request or questions in the email.

@xlarge The chime isn't an independent device that can be seen and managed in the Tapo app, it can only pair with the doorbell. After pairing with the doorbell, the chime can be installed anywhere,...

@YDS64 By the way, for safety concerns, we don't recommend posting personal information such as device's Mac address on the public forum. You may consider deleting this comment....

@YDS64 To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. If the email you used to register for the TP-Link community is not...