@Bheatha Can you share a video? You can upload videos to your personal cloud drive or video websites like YouTube, then send the video link here, or send to me directly through the private message.

Snuggsy06 wrote @Wayne-TP HI Wayne, I am having similar issue. I have been provided with 1.3.1 Build 20250729 rel.74558 - rebooted, and try to format and it comes up with error. It loads to 50%...

@Cuz55 For installation failure, check the guidance here. What can I do if the battery-powered cameras fail to pair with the Tapo H200?

@DonnieDarko3000 Do you have a reboot schedule enabled on the Deco, like every morning? Try to reboot the deco (main deco) manually when the problem reoccurs, see if that helps. To clarify, is the...

@Petrobox Do you use a hard drive? What's its model? Try to reinstall and format the hard drive, see if this helps. *Power off H500 before removing the hard drive. *Backup important videos before...

@ehernanz It's hard to tell the actual condition of the smart plug without knowing its LED status. Please confirm it when this happens again. Check whether the smart plug appears online in the app...