@Apex4K Can you share some videos here? Or send the video link to me through a private message.

@nilava We recommend contacting the local technical support team for assistance, a specific analysis for your case is required.

@ChrisKn For a camera that has already selected the first hub as its WiFi backup, the existence of the second hub does not imply an expanded signal range. As stated earlier, a camera can only connect...

@jassum Do you have any network extension devices? There are situations in which the camera may connect to a distance access point instead of the nearest router. It is important to check the signal...

@Florian15 What's the model of your SSD? To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. If the email you used to register...

Colvin wrote @Wayne-TP hi I just got the H500 Hub. But it's not detecting. Saved faces or even any strangers on my doorbell camera. It says in the information I can add names from the strangers list...