SecCamFan wrote Hi @Wayne-TP, You're right, these are the steps for sending logs to the support. However, if the language of the application (=phone's language setting) is other than ENG (in my case,...

@MartynK Regarding this situation, I suggest you contact Alexa support for assistance. There is no problem with the connection between Tapo and Alexa, as the controls through Alexa app and voice...

@briansm The maximum and minimum values for this feature's data cannot be changed. Regarding your request, there is a similar feedback thread for feature requests where you can join the discussion...

@Checkyx When the camera is in privacy mode, it will not detect or record. You may want to verify whether the privacy mode is indeed enabled and has remained active. For example, is it possible that...

Brews wrote @Wayne-TP For HDMI mirroring, will the D225 doorbell live stream? I also get the note on screen saying, "Live stream paused. Battery powered cameras only start mirroring when an event is...

Staff555 wrote @Wayne-TP Hi Wayne, Question about internal vs external HDD/SSD storage. I fully understand the internal 2.5 form factor SATA drive capabilities but does the H500 support an external...