@Jezamundy How about deleting the carpet areas from the map? If there are still no changes, then this device might require maintenance. Click here to contact local TP-Link support.

Alber786 wrote yes i can ring. The top banner of tem and humidity does not change. when go do and trace the graph, you can see current temp and humidity. it happens when not on the same network....

@DanHuang This can be achieved using smart plug's schedule feature, which continues to operate when plug's wifi or internet connection is down. This applies to all Tapo smart plug. Create two...

@Eleanorb Thank you for your reply. However, this situation is quite strange because the smart hub pairs with its sub-devices using a different wireless frequency, Tapo Sub-GHz, rather than 2.4GHz...

@Bamfy Is the detection feature enabled on your doorbell? The detection feature should be on to trigger the camera start recording.

@RCWeb Well, we can't tell what the cause is without further analysis. Since you've already been in contact with the support team, share us the updates if there are any progress!