@MrSage I don't think the false detection issue is relevant to the hub storage feature. What's the detection sensitivity of your camera? If the detection sensitivity is set too high, false alarms can...

@Archegos What's the output of the power adapter that is used to charge the camera?

@Sean69 Factory reset the light bulb, when reconfigure it, give it a name that has never been used before (for bulb or other smart devices). Put this light bulb in another light fixture and monitor...

@SecCamFan Are you watching the video in reverse order? The video at the top of the playback page is the most recent one. If you click to view the first video and there’s no updated content...

@Shellyr2 Please share more details about the issue you have encountered. The community users and our official staff can help provide suggestions. If you need immediate assistance or have questions...

@Bamfy Make sure the local recording is enabled and set up the recording schedule correctly. >> doorbell Device Settings > Storage & Recording If you have Tapo Care subscription, check whether the...