@CTX21 To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. If the email you used to register for the TP-Link community is not...

@Mac_2 I'm afraid this is not supported. For this feature, you can join and vote for this feature request post, share your use case there. Energy level as a trigger The product team will review the...

@Wifesam By the way, the alarm you mentioned, is it the doorbell's detection alarm?

@Wifesam Try to change the router wifi name and password to the old one, or do this with your phone's hotspot, reboot the doorbell and see if the doorbell can reconnect successfully. If not, then we...

@iulian67 Do you use the original power adapter? If there are extension cords or the camera is powered through POE, such offline issues may occur due to unstable power supply.

@BlueDolphin The date in the compatibility list is for reference only. For the support status, please refer to the product's firmware release, important updates and modifications will be listed in...