@Llama_Over_Lord Do you use the Sync to Sound feature? This feature requires continuous communication between the light strip and the app, hence the app cannot be closed while using this feature. It...

@Tom_wbg What's the led status of the camera when it went offline? Can you restore the connection by rebooting the camera (press and hold the power button for 3 seconds to turn on or off the camera)?...

@FTeixeira Take a look at this article to make sure your camera is properly installed. How to Install and Configure Battery-Powered Cameras for Optimal Detection Performance Additionally, the...

@Flick-2000 Check the signal strength of the H200 hub and the camera, if the signal is too weak, it might affect the recording. How to check and improve the network connection stability of Tapo smart...

Arrows wrote @Wayne-TP This is not the case. The shared account has the automations greyed out, I think it is a great new feature if this was possible. I now use the same admin credentials on all...

@Douglas2 This article might be helpful for you, take a look! What should I do if my Tapo smart devices keeps losing connection or going offline? Which Tapo plug do you have? Please check its model,...