@dedecam Are you referring to the video not showing your zooming in and out actions, or is the video completely frozen and unable to play? Are you watching it within the Tapo app or through your...

@XrayA4T Can you provide some videos? Our tech team can help to analyze it. To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm....

@Chapster I don't think this situation is related to whether the camera records audio continuously. For the audio issue, I suggest providing some video clips so we can check if the audio is...

MazzaUK wrote Glad I found this thread, I have the same issue on my P110, I'll check the firmware version when I get home. I hadn't noticed it was connected with switch off, but that makes sense, and...

@Owain81 When did you relink (manually disconnect then reconnect) Tapo and Google Home?

@PA5F1 Please share a screenshot of the error here. What's the model and Android/iOS version of your phone? You may try to do the setup with another phone. What's the app version?